Privacy policy

What personal information do we collect?

When you browse the Twinmax website, we collect your IP address and use this information to find out which browsers you use and your browsing habits.
When you order a Twinmax on our site, we also collect personal information that you enter such as your name, postal address or email address.

How is this personal information used?

The personal information you provide is used to complete a transaction, to verify a credit card payment or to arrange for the delivery or return of a product. By purchasing a Twinmax from our site, you agree to your personal information being used for these purposes and only for these purposes.

Is this personal information shared with third parties?

Your personal information may be shared with third parties in connection with the payment or delivery of your order. Other than for this specific purpose, we will never disclose your personal information to third parties unless we are required to do so by law or if you are in breach of our terms and conditions.

What is the role of Shopify in the Twinmax site?

The Twinmax website is hosted by Shopify Inc. who provide us with an e-commerce platform. Your personal data is stored in the databases of Shopify Inc. on secure servers protected by a firewall.

How is my payment information protected?

If you choose a direct payment method on our site, then Shopify Inc. stores your credit card information. This data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS).
All security processes meet the standards recommended by PCI-DSS, which is monitored by the PCI Security Standards Council, which is a collaboration between brands such as Visa, Mastercard, American Express and Discover.
If you would like more information, you can also read the Shopify Terms and Conditions (https://www.shopify.com/legal/terms) or the Shopify Privacy Policy (https://www.shopify.com/legal/privacy).

How do you use cookies?

In order to facilitate your navigation and your relationship with Twinmax, we use certain cookies. We have listed them so that you can accept or reject them depending on the services you require.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Can this privacy policy be changed?

We reserve the right to modify this privacy policy at any time. In this case, the changes and clarifications will take effect as soon as they are published on the Twinmax website.
If our site is transferred to another company for any reason, your personal data will also be transferred so that the new company can continue to serve you.

How can I contact you regarding the confidentiality of my information?

If you wish to access, correct or delete your personal data, or if you simply wish to receive more information, you can contact us directly by e-mail at twinmaxcontact@gmail.com or by post at STRONG EXISTENCE Lda - Rua das Macieiras, 89 - 2750-010 Cascais - Portugal